Q: Why do I have to transfer my web site? What does web site migration include?
A: The web site migration service on offer at MSM Instant Webs Hosting is completely free and involves transferring all your files, databases and emails from your present provider to your brand–new hosting account with us. We’ll also update all the settings required for your sites to be fully functional on our state–of–the–art cloud hosting platform.Our technicians are completely capable of transferring any kind of site. With years of practical experience in the industry, they are well–versed in the specificities of our hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–built application with multiple custom libraries is as elementary as moving a simple WordPress–based blog.
Q: How much time will it take for my web site to be moved over to your platform?
A: We strive to accomplish all web site migrations as quickly as possible. Nonetheless, we don’t have a set time frame for website migrations. There are different elements that you have to consider – the very size of your website and the workload of our website migration team, etc. We constantly strive to carry out each migration in under 48 hours. With smaller–sized web sites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy is vital to me. What information do you need?
A: We do not require any sensitive data. We will require, though, the login information for your old web hosting account as well as the name of the site that you need to transfer.
Q: My present web hosting account has delicate data inside. How can I trust you?
Q: What about downtime? Will my website be offline?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. Once the migration is finished, we will make certain that everything is functioning correctly and that the integrity of your content is not affected prior to informing you that the migration is done. After that, we will instruct you how to transfer the domain to your web hosting account with us and how to update the DNS resource records.
Q: Will my present hosting provider need to provide any information/assistance?
A: While we transfer your website content, your web hosting provider won’t be aware of the migration at all. We will never touch base with them in any way.
Q: Which web hosting platforms do you support?
A: Yep. We support all common Linux–driven web hosting platforms. We do not support Windows–based web hosting platforms, as we do not provide Windows hosting services ourselves.We also do not support proprietary website building and administration tools such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.