Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance crew is qualified to immediately care for all of our Linux web hosting customers’ questions and guidance questions. Via our ticket system, it is also possible to share your issue and a support team representative is going to get back to you in only maximum 60 minutes. In fact, practice has confirmed that the normal response time period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any question you’ve got connected with MSM Instant Webs Hosting’s solutions. We now have professionals working constantly to deliver help at any time needed. You may use the ticket system or post an email at any time, or pick–up the telephone or use the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel boasts a wide–ranging practical knowledge base which is built–into all areas. In each section, you will find a Help button that will load for you a selection of step–by–step lessons on how to work with a specific function or perform a particular action. Moreover, we have produced course online videos allowing you to get a better idea of the Control Panel’s interface.