1 hour ticket response
Timely assistance is our chief duty and that is the reason why we’ve got a team of capable tech support engineers who are prepared to provide a swift solution to any question that you might possibly have. Simply submit your trouble ticket from the Hosting Control Panel and we’ll respond within 1 hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute technical support ticket response time.
An Exceptional Help Desk Service
We’ve got a team of web hosting support techs who are prepared to reply to all your questions anytime you are in need of assistance. Almost all our customer service staff members have lots of years of experience in the Linux web hosting world, which suggests that you can always rely on swift and appropriate answers to your inquiries.
A User–Friendly Help Center Section
Incorporated into the Hosting Control Panel is an easy–to–browse Help Center section, which offers various sources of information. You can search through a regularly updated knowledgebase featuring web hosting account administration articles and site administration articles, watch our how–to video tutorials or have a glance at our F.A.Q. section.