Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center built into MSM Instant Webs Hosting’s Hosting Control Panel. It features a large repository with commonly asked questions and detailed how–to articles contributed by our skillful customer support team.

  • Top quality support service
  • Tutorial Video Clips

  • If you prefer to see how a task is implemented or how a problem is settled, rather than just reading about it, then take a look at our compilation of instructional video tutorials. They address different topics and will help you swiftly learn how to work with the Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 tech support service with a 1–hour ticket response guarantee. A group of practiced technicians will be available to you to respond to all the queries that you might possibly have. During non–peak times, a reply will be supplied in even less than twenty minutes.