One of the common reasons to get a hosting server of your own is that you shall have full control over the software environment and you could install anything you need. This will permit you to run programs that require certain software to be present on the machine, which isn't possible with a shared hosting server in which you are able to install software just in the account, but not on a root level. In case you are not very experienced with this kind of matters, nevertheless, you may face problems because managing a server of your own is different from managing a regular shared website hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, hence our administrators can take care of a variety of tasks which should be done or can resolve a variety of issues that you might face.
Installation and Troubleshooting in VPS Web Hosting
The upgrade is obtainable with all virtual private server solutions which we offer and you'll be able to add it either during the signup or at any time later on via your billing CP. It comes with sixty minutes of custom work on your hosting server, so our administrators will be able to aid you with software installation or setup. They could also troubleshoot any piece of software you have already installed in the event that it does not work properly, so you will not have to waste time to find out what's wrong as they can help you in a very quick and qualified manner. As this is a one-time upgrade, you can get it just when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial when you are unable to do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers Hosting
You could add the upgrade to any one of the Linux dedicated servers hosting we offer at any time that you need it. In the event that you need some custom work from our admins as soon as your hosting server is prepared, you can get the upgrade during the hosting server signup procedure, or if you need something to be executed afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes one hour of work from our admins on your server, so if you come across any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our professionals shall assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it in the billing area. This upgrade is suitable if you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it features.