A 99.9% Server Uptime
We’ve built our web hosting platform using dependable hardware components and heavily modified software. Our system administrators have installed a customized version of SELinux on our physical machines to ensure the highest level of security and dependability. We have set up several DDoS prevention appliances together with highly effective firewall software to make sure our network is impenetrable and secure.
All our Linux web hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also set up our own internal network in each one of our datacenters. Everything is based on high–end hardware components provided by Juniper. Moreover, on each single router, we have put a firewall with a complex algorithm in order to sift out all shady requests.
In this way, in each of our datacenter facilities – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your cash at stake, you cannot feel truly secure. This is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you do not feel happy with our web hosting service or if you want to get an even more robust hosting solution, like a Linux VPS web hosting or a Linux dedicated servers hosting – you will receive a full refund, without obscure fees or return charges.
24/7 Technical Support
If you have ever had to wait for hours for an answer, you are aware of how irritating this can be, even more so when your site is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be here for you and they will answer you in less than sixty minutes. And the best part is that their average ticket response time is below 20 minutes!